# SimpleStorage

SimpleBackups built-in, secure, zero-config storage solution.

## Frequently Asked Questions

## Exceeding SimpleStorage quota, what should I do?

![SimpleStorage screenshot 1](https://simplebackups.com/docs/docs-assets/www-notion-so/82a00b44d0bd0397b873.png)

At that moment, you have 3 options:

1. **Update your backups** in a way that you use only the storage quota available in your plan (update your retention policy, purge backups ...)
2. **Upgrade your plan** (a higher plan has more storage included)
3. Reach out to us via chat or [email](mailto:%20support@simplebackups.com) and **ask for an additional quota**. An add-on will be created to your subscription within 24 hours.

**My quota doesn't seem to be correct, how can I refresh it?**

## How to free up SimpleStorage space and purge backups?

Each plan provides you with some SimpleStorage space. It starts as a fixed amount, then can be increased by requesting additional space.

To clean up SimpleStorage, you have the option to purge it. This can be done simply by:

1. Going to the Storage page [https://my.simplebackups.com/storage](https://my.simplebackups.com/storage)
2. Click on the actions next to SimpleStorage
3. Choose "Purge"

![SimpleStorage screenshot 2](https://simplebackups.com/docs/docs-assets/media-helpkit-co/618954259d97400c1aee.png)

This will clean up your SimpleStorage space by purging all its existing data. It may take a little while to complete.