Back in December 2023, we proudly announced that SimpleBackups had achieved ISO/IEC 27001 certification, a major milestone in our journey to provide a truly secure, trustworthy backup platform.
Today, we’re just as proud to share that we’ve successfully passed our first surveillance audit.
While this might sound like a routine check, it’s an important signal: our commitment to information security isn’t a one-time effort, it’s ongoing, audited, and embedded into how we work every day.
What ISO27001 Certification Actually Means
ISO27001 isn't just another acronym or a fancy badge to display on our website. It's the gold standard for information security management, recognized globally as proof that an organization has implemented comprehensive security controls and risk management processes.
When a company becomes ISO27001 certified, it means they've:
- ✅ Established a systematic approach to managing sensitive company and customer information
- ✅ Implemented a comprehensive set of security controls based on a risk assessment
- ✅ Created a management process to ensure these controls continue to meet security needs over time
- ✅ Committed to continuous improvement through regular audits and reviews
For us at SimpleBackups, achieving and maintaining this certification reflects our holistic approach to security. It covers everything from how we manage our internal systems to how we develop our product, handle customer data, and train our team members.
Why We Pursued ISO27001 Certification
When we first announced our certification in December 2023, we were driven by two primary goals:
- Building trust with our users: As a backup solution provider, we're entrusted with protecting our customers' most valuable asset, their data. ISO27001 certification provides independent verification that we have the proper security controls and processes in place.
- Establishing ourselves as a legitimate cybersecurity provider: In an industry where security claims are easy to make but hard to verify, we wanted to demonstrate our commitment with concrete evidence and third-party validation.
The Surveillance Audit: Proving Ongoing Commitment
ISO27001 certification isn't a one-time achievement; it requires ongoing commitment and regular surveillance audits to verify continued compliance. We're proud to announce that we've recently passed our surveillance audit, confirming that our security practices remain robust and effective.
This audit involved a thorough review of our:
- Information security policies and procedures
- Risk assessment and treatment methodologies
- Internal audit results and management reviews
- Security incident management processes
- Operational security controls
Passing this surveillance audit wasn't just about maintaining our certification, it was about demonstrating our unwavering commitment to security as a foundational aspect of our business.
By-the-way if you need help or some guidance to get started with ISO27001, don't hesitate to reach out, we built up a serious in-house expertise and we also had the chance to work with awesome consultants.
Listening to Our Community: Security Transparency
One of the most valuable insights we've gained on this journey is the importance of transparency when it comes to security. Our users have consistently asked for more information about our security practices, and we've taken this feedback to heart.
In response, we've significantly updated the security information available on our website. Our enhanced Security First page now provides deeper insights into:
- Our security framework and principles
- Data protection measures
- Infrastructure security
- Access controls and authentication
- Backup encryption methodologies
- Compliance standards and certifications
This transparency isn't just about sharing information, it's about building a relationship of trust with our users. We understand that when you choose SimpleBackups, you're not just selecting a technical solution; you're choosing a security partner.
Looking Forward: Security as an Ongoing Journey
Our ISO27001 certification and successful surveillance audit aren't endpoints—they're milestones in our ongoing security journey. As threats evolve and technology advances, so too will our security practices and controls.
We remain committed to:
- Continuously improving our security framework
- Regularly testing and validating our security controls
- Staying ahead of emerging threats and vulnerabilities
- Transparently communicating our security practices
- Listening to our users' security needs and concerns
Compliance board: how we ease your compliance efforts
For organizations with their own compliance requirements, our certification makes it easier to demonstrate that your backup solution meets rigorous security standards.
We also know that many of our users are ISO27001 or SOC2 certified themselves. That's why we've built a comprehensive "Compliance Board" that provides everything you need to pass these assessments easily with regards to your backup strategy and management.
Our Compliance Board enables you to:
- Export detailed proof of backups for auditors
- Centralize all Backup Disaster Recovery methods in one place
- Automate disaster recovery testing with scheduled test runs
- Document recovery procedures for different resource types
- Track and record test results for compliance documentation
- Set reminders for required recovery plan testing
This purpose-built feature simplifies what is often one of the most challenging aspects of security compliance audits. Instead of cobbling together evidence from various systems or manually tracking recovery tests, everything you need is available through a single, intuitive interface. When your auditor asks for evidence of backup testing and recovery procedures, you're just one click away from providing complete documentation.
What’s Next?
Security isn’t a checkbox, it’s a continuous journey.
With every audit, feature release, or infrastructure update, we aim to keep raising the bar.
If you’re a team that takes security seriously (and we think you are), know that we’re here to support you with:
- Secure, compliant, and auditable backups
- Transparent practices and documentation
- Direct access to the people who build and secure the platform
Thank you for trusting us, and if you ever want to chat security, compliance, or backups in general, you know where to find us.
Have questions about our security practices or ISO27001 certification? We're always happy to discuss how we keep your data safe. Reach out to our team anytime.